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											Contact Us | Customer Service
              It is the 
intention of Cobblestone Press to provide the best customer service possible. 
			
              Please read our polices carefully and email us with any questions you have 
before purchasing. 
				
					
						| Refund Policy
            
 
            
All sales are 
final. Due to the nature of eBooks, it is 
impossible to "return" a purchase once it has been made. |  
						| Adult Content
            
 
            
The eBooks sold 
at Cobblestone Press  contain adult themes, language, and explicit sexual 
content. It is your responsibility to prevent those under the age of 18 from 
viewing the material on your computer or handheld. |  
						| Copyright Notice
             
            
            The 
            eBooks for sale on this site are protected by US Federal Copyright 
            Law. Any distribution (with or without profit) of these books through email, newsgroup, 
            forum, auction site, or any other forcible method  is 
            strictly prohibited. Offenders will be prosecuted within the full 
            extent of the law. Please respect our authors and their intellectual 
            property rights.
             
            
            By purchasing eBooks from our site 
            you agree not to violate US Federal Copyright Law. |  
						| 
            
            Book LengthTryst: 10,000-20,000
            
              
              Novella: 20,000-40,000            
            
            
              
              Novel: 40,001-65,000
            
              
              Full 
              Novel: 65,001-100,000 |  
						| Privacy Policy
             
            
            We make every effort to protect the 
            privacy of both our customers and authors. Please see our full 
            Privacy Policy for details. |  
						| Frequently Asked Questions
             
            
            Q. I'm new to eBooks. What do I need 
            to know before I purchase?
            
            A. eBooks are very easy to purchase, 
            download, read, and store forever. If you have a  handheld device 
            you can carry hundreds of eBooks were ever you go. Check out our
				eBook guide to figure out which 
            format is right for you. All sales are final so please take extra 
            care when choosing your format.
             
            Q.
            I lost my books! What can I do?
            
A. While we 
recommend that you back up your ebook purchases to a CD or Floppy we understand 
that mistakes can happen and that computers can/will crash. We want you to be 
safe in the knowledge that when you purchase eBooks from us that your purchase 
will be honored. Due to the time involved, Cobblestone Press will research and 
restore your  purchased eBooks for a fee of $5.00 an hour. We will only 
supply the format you originally purchased. We will be unable to restore Out of 
Print titles.
            
 
            
Q. I didn't receive the email with links to 
download my purchases. What do I do?
            
A. Send an email 
to 
customerservice@cobblestone-press.com. Please allow 24 hours for a response.
            
 
            
Q. What do I do if the links for my purchases do 
not work?
            
A. Check to see 
if your pop-up blocker is "killing" the download window. If you are getting an 
error message of some kind please contact us at
customerservice@cobblestone-press.com. Please allow 24 hours for a response.
			
 
			
Q. I purchased a Multi Format Zip File. How do I open it? A. You can open zip files using a variety of free tools found online or natively 
within your operating system. Most up to date versions of Windows and MAC allow 
for the opening of zip files without 3rd party software. Download the file to 
your computer and double click on it to access the files contained in the zipped 
archive. Our zip files contain the following formats: PDF, LIT, EPUB, MOBI, PRC, 
& HTML.
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