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Customer Service
It is the intention of Cobblestone Press to provide the best customer service possible.
Please read our polices carefully and email us with any questions you have before purchasing.
 
Refund Policy
 
All sales are final. Due to the nature of eBooks, it is impossible to "return" a purchase once it has been made.
Adult Content
 
The eBooks sold at Cobblestone Press contain adult themes, language, and explicit sexual content. It is your responsibility to prevent those under the age of 18 from viewing the material on your computer or handheld.
Copyright Notice
 
The eBooks for sale on this site are protected by US Federal Copyright Law. Any distribution (with or without profit) of these books through email, newsgroup, forum, auction site, or any other forcible method  is strictly prohibited. Offenders will be prosecuted within the full extent of the law. Please respect our authors and their intellectual property rights.
 
By purchasing eBooks from our site you agree not to violate US Federal Copyright Law.

Book Length

Tryst: 10,000-20,000
Novella: 20,000-40,000           
Novel: 40,001-65,000
Full Novel: 65,001-100,000     
Privacy Policy
 
We make every effort to protect the privacy of both our customers and authors. Please see our full Privacy Policy for details.
Frequently Asked Questions
 
Q. I'm new to eBooks. What do I need to know before I purchase?
A. eBooks are very easy to purchase, download, read, and store forever. If you have a  handheld device you can carry hundreds of eBooks were ever you go. Check out our eBook guide to figure out which format is right for you. All sales are final so please take extra care when choosing your format.
 
Q. I lost my books! What can I do?
A. While we recommend that you back up your ebook purchases to a CD or Floppy we understand that mistakes can happen and that computers can/will crash. We want you to be safe in the knowledge that when you purchase eBooks from us that your purchase will be honored. Due to the time involved, Cobblestone Press will research and restore your purchased eBooks for a fee of $5.00 an hour. We will only supply the format you originally purchased. We will be unable to restore Out of Print titles.
 
Q. I didn't receive the email with links to download my purchases. What do I do?
A. Send an email to customerservice@cobblestone-press.com. Please allow 24 hours for a response.
 
Q. What do I do if the links for my purchases do not work?
A. Check to see if your pop-up blocker is "killing" the download window. If you are getting an error message of some kind please contact us at customerservice@cobblestone-press.com. Please allow 24 hours for a response.
 
Q. I purchased a Multi Format Zip File. How do I open it?
A. You can open zip files using a variety of free tools found online or natively within your operating system. Most up to date versions of Windows and MAC allow for the opening of zip files without 3rd party software. Download the file to your computer and double click on it to access the files contained in the zipped archive. Our zip files contain the following formats: PDF, LIT, EPUB, MOBI, PRC, & HTML.
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